This privacy policy sets out how Britway Airport Transfer uses and protects any information that you give Britway Airport Transfer when you use this website and our mobile application,
Britway Airport Transfer is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our mobile app, then you can, then you can be assured that it will only be used in accordance with this privacy statement.
Britway Airport Transfer may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th March 2016.
What We Collect We may collect the following information:
Name and job title
Contact information including email address
Demographic information such as postcode and preferences.
Other information relevant to customer surveys and/or offers
What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies Cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
We may also use a cookie to flag that you have given consent to our cookie policy. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways:
you may find interesting if you tell us that you wish this to happen.whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by using our contact page .
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think You may request details of personal information which we hold about you.
If you would like a copy of this information held on you please write to Britway Airport Transfer Ltd. Heathrow, 450 Bath Rd, London UB7 0EB, United Kingdom.
If you believe that any information we are holding on you is incorrect or incomplete,please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
COMPLAINTS Britway Airport Transfer LTd. tries to meet the highest standards when processing and collecting your personal information. In the event that you wish to make a complaint about how we process your personal data, please contact us at and we will endeavour to deal with your request as soon as possible.
If you are not satisfied with the response from Britway Airport Transfer or believe we are not processing your data in accordance with the law, you have the right to raise your complaint with the Information Commissioner’s Office (ICO)
Mobile Application Privacy Policy (Britway Passenger) If you use our mobile application, Britway Passenger, the following additional privacy terms apply:
1. Information We Collect Through the App When you use the Britway Passenger app, we may collect and process the following data:
Personal Information: Your name, email address, and phone number required for account registration and booking management.
Location Data: We collect precise or approximate location data from your mobile device to facilitate ride bookings, calculate fares, and help drivers locate your pickup point. This data is only collected if you grant explicit permission through your device settings.
Device Information: Information such as your device model, operating system version, and unique device identifiers to ensure the app functions correctly.
2. App Permissions To provide our services, the app may request the following permissions:
Location: To accurately set your pickup and drop-off points.
Push Notifications: To provide real-time updates regarding your booking status and driver arrival.
3. Third-Party Services Used in the App The app utilizes third-party services that may collect information used to identify you. The third-party service providers used by the app include:
Google Play Services
Google Maps API (for routing and navigation)
Firebase (for app analytics and notifications)
4. Data Retention and Account Deletion We retain your personal information for as long as your account is active or as needed to provide you with our services.
How to Request Data/Account Deletion: If you wish to completely delete your Britway Passenger account and all associated personal data from our systems, you can easily do so by:
Navigating to the My Account / Settings section within the app and clicking the “Delete Account” button to fully delete your account instantly.
Alternatively, you can email us directly at with the subject line “Account Deletion Request”. We will process your request and securely delete your data within 30 days.
